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NetBase Solutions, Inc.

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NetBase Solutions, Inc.
Industry Market Research
Founded 2004
Founder Jonathan Spier and Michael Osofsky
Headquarters Mountain View, CA, USA
Area served
Key people
Peter Caswell, CEO
Mark Bowles, CTO
Lisa Joy Rosner, CMO
Dr. Wei Li, Chief Scientist
Products NetBase Insight Workbench

NetBase Solutions, Inc. is a Mountain View, CA based developer of natural language processing technology used to analyze social media and other web content. It was founded by two engineers from Ariba in 2004 as Accelovation, before changing names to NetBase in 2008. It has raised a total of $21 million in funding. It’s sold primarily on a subscription basis to large companies to conduct market research and social media marketing analytics. NetBase has been used to evaluate the top reasons men wear stubble, the products Kraft should develop and the favorite tech company based on digital conversations.


NetBase was founded by Jonathan Spier and Michael Osofsky, both of whom were engineers at Ariba, in 2004 as Accelovation, based on the combination of the words “acceleration” and “innovation.”[1][2] It raised $3 million in funding in 2005, followed by another $4 million in 2007.[1][3] The company changed its name to NetBase in February 2008.[4][5]

It developed its analytics tools in March 2010 and began publishing monthly brand passion indexes (BPI) comparing brands in a market segment using the tool shortly afterwards.[6] In 2010 it raised $9 million in additional funding and another $2.5 million in debt financing.[1][3] NetBase Insight Workbench was released in March 2011 and a partnership was formed with SAP AG that December for SAP to resell NetBase’s software.[7] In April 2011, a new CEO Peter Caswell was appointed.[8] Former TIBCO co-inventor, patent author and CTO Mark Bowles is now the CTO at NetBase and held responsible for many technical achievements in scalability.[9]

Software and services

Screenshot of NetBase Insight Workbench dashboard

NetBase sells a tool called NetBase Insight Workbench that gives market researchers and social marketers a set of analytics, charts and research tools on a subscription basis. ConsumerBase is what the company calls the back-end that collects and analyzes the data. NetBase targets market research firms and social media marketing departments, primarily at large enterprises with a price-point of around $100,000.[10][11] NetBase is also white-labeled by Reed Elsevier in a product called illumin8.[12]


For the average NetBase user, 12 months of activity is twenty billion sound bytes from just over seven billion digital documents. The company claims to index 50,000 sentences a minute from sources like public-facing Facebook, blogs, forums, Twitter and consumer review sites.[13][14]

According to a story in InformationWeek, Kraft uses NetBase to measure customer needs and conduct market research for new product ideas.[15] In 2011 the company released a report based on 18 billion postings over twelve months on the most loved tech companies., Cisco Systems and Netflix were among the top three.[16] Also in 2011, NetBase found that the news of Osama Bin Laden eclipsed the royal wedding and the Japan earthquake in online activity.[17]

External links


  1. ^ Jump up to:a b c By Matt Marshall, VentureBeat. “Accelovation Raises $4M for online software for IT market research.” December 3, 2007.
  2. Jump up^ BusinessWeek profile
  3. ^ Jump up to:a b By Jon Xavier, BizJournals. “NetBase filters social media for what clients need to know.” June 3, 2011.
  4. Jump up^ By Barbara Quint, Information Today. “Elsevier and NetBase Launch illumin8.” February 28, 2008.
  5. Jump up^ The Economist. “Improving Innovation.” February 29, 2008.
  6. Jump up^ By Rachael King, BusinessWeek. “Most Loved — And Hated — Tech Companies.”
  7. Jump up^ Darrow, Barb (December 12, 2011). “SAP taps NetBase for deep social media analytics”. GigaOm. Retrieved May 8, 2012.
  8. Jump up^ San Jose Mercury News. “People on the Move.” May 15, 2011.
  9. Jump up^ By David F. Carr, InformationWeek. “How Much is your Brand Loved (or Hated)?” June 16, 2011.
  10. Jump up^ By Eric Schoenfeld, TechCrunch. “NetBase Offers Powerful Semantic Indexing Platform That Reads The Web.” April 22, 2009.
  11. Jump up^ By Jon Xavier, BizJournals. “NetBase filters social media for what clients need to know.” June 3, 2011.
  12. Jump up^ By Barbara Quint, Newsbreak. “Elsevier and NetBase Launch illumin8.” February 28, 2008.
  13. Jump up^ By Neil Glassman, Social Times. “What Every Social Media Marketer Should Know About NetBase.” August 24, 2010.
  14. Jump up^ By Ryan Flinn, BusinessWeek. “Wanted: Social Media Sifters.” October 21, 2010.
  15. Jump up^ By David F. Carr, InformationWeek. “How Kraft Foods Listens to Social Media.” June 30, 2011.
  16. Jump up^ By Ryan Flinn, Bloomberg. “Tech companies measure online sentiment.” May 19, 2011.
  17. Jump up^ By Geoffrey Fowler and Alexandra Berzon, Wall Street Journal. “Social Media Buzzes, Comes Into Its Own.” May 2, 2011.



立委博士,计算语言学家,多语言多领域自然语言处理(NLP)资深架构师。Trend 首席科学家,利用LLM和deep parser,聚焦医疗领域病友社区的媒体挖掘。前弘玑首席科学家,聚焦RPA+AI的NLP低代码多领域落地,设计NLP核心引擎雕龙,落地多领域场景,包括金融、电力、航空、水利、客服等。前讯飞AI研究院副院长,研发支持对话的多语言平台,前京东主任科学家, 主攻深度解析和知识图谱及其应用。Netbase前首席科学家,期间指挥研发了18种语言的理解和应用系统。特别是汉语和英语,具有世界一流的解析(parsing)精度,并且做到鲁棒、线速,scale up to 大数据,语义落地到数据挖掘和问答产品。Cymfony前研发副总,曾荣获第一届问答系统第一名(TREC-8 QA Track),并赢得17个小企业创新研究的信息抽取项目(PI for 17 SBIRs)。立委NLP工作的应用方向包括大数据舆情挖掘、客户情报、信息抽取、知识图谱、问答系统、智能助理、语义搜索等等。


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